Privacy Policy

1. Data privacy at a glance

General information
The content below provides a simple overview of what happens to your personal data when visiting this website. Personal data is any data by means of which you can be personally identified. For detailed information on the subject of data privacy, we kindly refer to our privacy policy, as listed below this text.

Data collection on this website
Who is responsible for collecting data on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the section “Notice about the responsible party” in this privacy policy.

How do we collect your data?
On the one hand, we collect it by you providing it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website or with your consent. This is mainly technical data (e.g., internet browser, operating system or time of page view). This data is automatically collected the moment you access this website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What are you rights regarding your data?
You have the right, at any time, to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. What is more, you are entitled to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and other questions on the subject of data protection.

2. Hosting

We host the contents of our website with the following provider:

External Hosting
This website is hosted externally. The personal data collected on this website is stored on the host(s)’ servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website traffic and other data generated by a website.

External hosting is carried out for the purpose of contract fulfilment vis-à-vis our potential and existing customers (Art. 6 Par. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Par. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out solely on the basis of Art. 6 Par. 1 lit. a GDPR and § 25 Par. 1 TDDSG (German Teleservices Data Protection Act), insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by the (German Teleservices Data Protection Act). The consent can be revoked at any time.

Our host(s) will only process your data insofar as this is necessary for the fulfilment of their service obligations and follow our instructions with regard to this data.

We use the following host(s):

IT + Media Group GmbH
Schwarzwaldstraße 139
76532 Baden-Baden

and

1blu AG,
Riedemannweg 60
13627 Berlin

Order processing
We have concluded an AVV (order processing agreement ) for the use of the above-mentioned service. This is a contract required by data privacy law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

Data privacy
The operators of these pages take your personal data privacy very seriously. We treat your personal data confidentially and in accordance with the statutory data privacy regulations and this data privacy declaration.

When you use this website, a variety of personal data is collected. Personal data is data by which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security gaps. Complete data privacy against access by third parties is not possible.

Note on the responsible body
The responsible body for data processing on this website is:

City of Karlsruhe
Corporation under public law
Represented by Lord Mayor Dr. Frank Mentrup
Karl-Friedrich-Strasse 10, 76133 Karlsruhe, Germany

Telephone: 0721 133-3055
E-mail: [email protected]

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 Par. 1 lit. a GDPR or Art. 9 Par. 2 lit. a GDPR if special categories of data are processed in accordance with Art. 9 Par. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 Par. 1 a GDPR. If you have consented to the storage of cookies or to the access to information in your terminal device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 Par. 1 TTDSG (German Teleservices Data Protection Act) The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 Par. 1 lit. b GDPR. Furthermore, if your data is required for the fulfilment of a legal obligation, we process it on the basis of Art. 6 Par. 1 lit. c GDPR. Furthermore, data processing may be carried out on the basis of our legitimate interest pursuant to Art. 6 Par. 1 lit. f GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this data protection declaration.

Data privacy officer
You can reach our data privacy officer via the following e-mail address:

E-mail: [email protected]

Recipients of personal data
In the course of our business activities, we cooperate with various external bodies. In some cases, this also requires the transfer of personal data to these external bodies. We only disclose personal data to external bodies if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g.,disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 Par. 1 lit. f GDPR or if another legal basis permits the disclosure of data. When using processors, we only disclose personal data of our customers on the basis of a valid contract on commissioned processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON SECTION 6 PAR. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PRIVACY DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION IN ACCORDANCE WITH SECTION 21 PAR. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO SECTION 21 PAR. 2 GDPR).

Right of submit complaint to the competent supervisory authority
In the event of breaches of the GDPR, data subjects have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right, at any time, to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us about this at any time and any other questions you may have on the subject of personal data.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure
  • If you have lodged an objection in accordance with Art. 21 Par. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies
Our internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies), or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behaviour or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function) or to optimise the website (e.g., cookies to measure web audience) (necessary cookies) are stored on the basis of Art. 6 Par. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 Par. 1 lit. a GDPR and § 25 Par. 1 TTDSG (German Teleservices Data Protection Act)); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this data protection declaration.

5. Plugins and Tools

3Q Video
We use the SaaS platform 3Q SDN for the presentation of media content. 3Q SDN is a platform for processing and distributing media content (video, audio) and related services.

The 3Q platform collects data on the use of the audiovisual content offered. The operating company of 3Q SDN is 3Q GmbH, Belfortstr. 5, 81667 Munich

3Q sets a cookie on the information technology system of the data subject. By setting the cookie, 3Q is enabled to analyse the use of our video content or platform. As part of this technical procedure, 3Q obtains knowledge of personal data, which 3Q uses, among other things, to enable statistical evaluation of the use of the audiovisual content.

The personal data transmitted to 3Q are usually:

  • IP address
  • Timestamp
  • URL
  • User Agent

and other data required for statistical purposes.

3Q’s applicable privacy policy can be found at https://3q.video/de/help-center/datenschutz-und-richtlinien.